We offer Royal Mail Tracked 24 and Royal Mail Tracked for UK deliveries. All our orders are sent using tracked delivery services, so you can follow your parcel's journey from dispatch to delivery.

For international orders, available tracked delivery options and prices are displayed at checkout.

Yes! We ship internationally.

Available destinations, tracked delivery options and shipping costs are calculated at checkout once you enter your delivery address. 

Any applicable shipping charges will be displayed before you complete your purchase.

Royal Mail Tracked 24 is £5, while Royal Mail Tracked 48 is £3.50 for UK orders.

All our orders are sent using tracked delivery services, so you can follow your parcel's journey from dispatch to delivery.

International shipping costs vary depending on your destination and the available service. All applicable charges will be displayed at checkout before you complete your purchase.

Once dispatched, Royal Mail Tracked 24 aims to delivery within one working day, while Royal Mail Tracked 48 aims to deliver within two to three working days. Delivery times are estimates and are not guaranteed. 

Our order cut-off time is 4.00pm, Monday to Friday. Orders placed before 4.00pm on a working day will be dispatched the same day. Orders placed after 4.00pm wll be dispatched the next working day.

We dispatch Monday to Friday only, so orders placed over the weekend will be dispatched on Monday, provided it is a working day.

Yes. New dogs join us for a short trial first, so we can make sure they're happy and settled before their first full day.

Please bring your dog's up-to-date vaccination record.